About Us
As a store, we are committed to delivering the highest standard of service within the comfort of our beautiful boutique. Surrounded by luxury, our aim is to ensure every client feels relaxed, welcome, and completely at ease, an experience that truly sets us apart.
Our ability to combine exceptional service with a warm, approachable atmosphere is at the heart of everything we do. Every person who walks through our doors is treated with care, attention, and genuine hospitality.
Alongside this, our expertise in diamond quality and watchmaking is second to none. With a team bringing over 20 years of experience, we are proud to offer knowledgeable guidance you can trust, ensuring every purchase is made with confidence.
BOUTIQUE
With life being so fast-paced and predominantly 'online', we enjoy having a sociable, relaxing boutique where a couple can come and browse our selection of James’ engagement rings or designer wedding rings. Making that moment in their lives memorable and a pleasure is what we specialise in at Franses.
With the majority of our customers being repeat clientele, it just goes to show that there is still a high demand for personal service when it comes to making a special purchase. Whether it is a small birthday gift or a ruby wedding anniversary present, a beautifully gift-wrapped Franses box never disappoints.
ETHOS
Our ethos may be traditional, with our courteous service and hand-written receipts, however our jewellery designs have something to suit every palate. James Franses hand makes a selection of pieces from the ultra-modern, minimalistic to the timeless, traditional designs which are equally desirable.
From time to time, or on request, James' artistic eccentricity is defined in designs like the 'Manhattan' ring, 'The Kiss' and more recently 'The Wave', inspired by his love of the ocean as a keen windsurfer and paddleboarder.
The People Behind The Franses Experience
The heart of Franses and the driving force behind our success is our exceptional team. Friendly, knowledgeable and dedicated, each member plays an important role in creating the experience we are proud to offer.
From diamond specialists and engagement experts to styling advice and watch expertise, our team is here to guide you at every stage. Whether you are making a significant investment or choosing something more understated, you can always expect the same warm, attentive service.
